Customer Experience

Customer Service

Right in line with our outstanding instructors, flight simulation programs and technology, our customer service is second to none. We take great pride in working with you to ensure an excellent training session as well as providing opportunities to “get away from it for a while” outside your training session. We’re highly-skilled at working within schedules to create scheduling solutions that fit your needs.


At CAE, we want our clients to receive an unparalleled training program.

Aviation training should be an enjoyable experience both inside and outside the classroom and cockpit. That’s why we make it our business to know what’s happening in the communities where we are located. And quite often, there are diverse entertainment options available. Depending on the time of year, there are sporting events, cultural events, museums, theaters, and general exploring of the local sites. The best way to find out what’s going on in any CAE location is to talk with a CAE representative. They will be more than happy to help.


All CAE training facilities are designed with your comfort in mind. That’s why we provide various options – comfortable lounges with computers, printers, and Wi-Fi, along with customer service experts ready to assist with whatever you need whenever you need it. Our goal is to create the most enjoyable training session available. Find out what your facility offers by viewing details on the facility page, or call a CAE representative for more info.

Special Services

CAE services strive to go above and beyond to exceed client expectations. Whatever you might need – from personalized crew tags to making travel arrangements – it is our mission to assist you. Find out what special services are available at your facility by viewing details on the facility page, or call a CAE representative for more info.